I bought this 8 months ago and it worked fine the first month. Then I started noticing that once in a while my Apple CarPlay would not respond when I plugged in my phone. I noticed I was still charging so I thought the cable was fine but maybe the sound system was faulty. Highly unlikely since it was a brand new vehicle. This would happen off and on for a few more months. Now it won't connect or charge. Tested with another cable and it turns out this product had died.So overall, I like that it is retractable. But caution that if you're getting spotty connections, test with another cable.