Comfortable and feels nice. Chair was straight forward to assemble, took me roughly 20 minutes. Nice padding on arm wrest, and feels like it will last (will see how the bonded leather holds up). Overall its comfy, and I have been able to sit in it for extended hours without any discomfort. Also, the lumbar support is a nice addition.The only downside was that it did come beat up a bit. A lot of the plastic parts were either broken, torn and other pieces were scratched up. Can't expect everything to be flawless, but this is such a minor detail especially for the pieces that got messed up, I don't see it worth docking a star, since the chair functions just fine.