Problem Resolved. This is my fourth Tom Tom GPS and it had a major flaw. Over and over again, it sends you to the wrong place. None of the other units I had ever did this. For example - A trip to Costco in East Hanover, NJ sent me to a cemetery on a road 1/4 mile behind Costco. A trip to Monmouth Mall took me 1/4 of mile north of the mall. Strange routing at times, even to streets that don't exist. It also didn't recognized some major streets. I called TomTom and on the second call, I got someone extremely knowledgeable that walked me through fixing the problem. It lost one star for sending me the wrong locations in the first place.