I use the headset pretty much every day for watching TV. My hearing isn't great so I use the headphones so that I don't have to blast the TV. At first, the volume was great and I had it set somewhere in the middle. Now, the volume is so low that high level isn't loud enough. Samsung customer service and the online forums say I'm pretty much out of luck. Also, the rubber pieces are separating from the plastic on the entire left side. I would definitely not recommend to someone who would use it daily.