Update to below review:Seller contacted me proactively and replaced the item quickly. Replacement works, but have not taken it out to put it thru its paces yet. Picture is clear-ish, pretty good for the price considering high end units are thousands of dollars. Took me afew minutes to figure out the night vision; the unit works as daytime binoculars, too. Instructions could be more clear. The biggest selling point for me is the view screen, which is the only one I've found that ican use with my glasses. That's a big plus. 4 stars based on that and customer service at this point. Item was broken when i got it. Flap for battery door was broken and unit would not come on. I buy a LOT of items on Amazon, and this is the first time ever an item has not worked out of the box.