I must say, I am very satisfied with not only the customer support but the item itself. I needed this cable to replace my power cable for my Garmin 300c fish finder and this did the trick. The cable itself was actually thicker and higher quality grade than the factory cable.I am going on a fishing trip this weekend and needed expedited shipping, and they were able to accommodate!Thank you very much OJ Commerce! Look forward to doing future business with you. Cheers!