This is a refurbished Vixia HF G40. I bought it because I wanted to save money over a brand new camcorder. Refurbished devices from Canon are audited twice by Canon's technician for functionality and appearance. Since its a refurbished model it will not come in an original consumer package. It will come in a generic brown cardboard box with Canon EOS, PowerShot, Vixia label.The camera looks like it would be complicated to operate. It comes with a quick start manual. The operations manual is in PDF format. I decided to print the 187 manual at home. I took the manual to a FedEx full service store and had them bind it as a spiral book. Cost $5.I am one of the few that will actually read the manual before I try to start using it. It can be a little complex but reading the manual will make the process much less stressful. Since it takes about 4 hours to charge the battery I suggest that you buy an aftermarket battery and battery charger so that you can charge both batteries at the same time.BM Premium BP-820 Battery for Canon VIXIA GX10, XF400, XF405, HFG30, HFG40, HFM30, HFM31, HFM32, HFM300, HFM301, HFM40, HFM41, HFM400, HF11, HF20, HF21, HF200, HG20, HG21, XA10, XA20, XA25, XA30, XA35I always buy a second battery when I buy an electronic device. One the road where an electrical outlet is not available a second or third battery keeps you in the action.After reading the operations manual and getting Canon USA tech support to answer two questions that are not covered in the manual, I was able to operate and make changes without getting stuck trying to figure it out.I will amend this review after I have had time to use it a little more. This camcorder will supplement my GoPro Hero 5 and my LGV10 smart phone. There are places where each video recording is more appropriate than others.