i bought this product about 7 years ago; in 2011, and it still works to this day. i used to have to go to microsoft's website to download xbox360 receiver drivers to apply to this product otherwise it would show up as ""unknown device"" in my device manager and be unable to sync.since the arrival of windows 10, microsoft has built-in xbox360 drivers and i am able to manually pick from a list of drivers on my computer to apply to this product instead of having to download on my own.cons:sometimes the pc forgets what device this is if you unplug it and it goes back to being ""unknown device"" when you plug it back in and you have to reapply the drivers to it. any other issues have been resolved by simply uninstalling the device and reinstalling the drivers.pros:it really did increase the amount of games i could comfortably play on steam and anything else that accepts microsoft controllers. it has been plugged in and on every time i power up my pc every day, for the past 7 years and it has not burnt out. whenever i ever had a sync issue, it was because of the controller im trying to sync itself having insufficient battery power and not the receivers fault.althoughmine looks a little different from the black one with the word microsoft on it in the product picture though. mine is white on the top panel and gray on the bottom panel with the words ""xbox 360"" printed at the top and a green LED at the bottom of the front of the product. on the back it says pc wireless gaming receiver and the usual made in china and disposal logos etc. if i remember correctly, mine came with a pc drivers disc about the size of a gamecube game disc. i remember struggling with the drivers contained on that disc until i went to microsoft's website itself to download drivers which then did work more reliably. since then, windows 10 has made going to microsoft's website obsolete with the built-in xbox360 drivers on the system.to install:go to device manager and find the receiver (mine showed up as unknown device in the other devices section) right click the device and go to properties and driver tab and select update driver. you must select ""browse my computer for driver software"" and then ""let me pick from a list of drivers on my computer"" and go in the ""xbox360 peripherals"" section and select a receiver driver to install. after this point you should be able to sync a controller to iteither the provider changed how the product looks over the years, or perhaps it is coming from a different manufacturer and the one i own whose quality i enjoy, may no longer be relevant to this exact product page even though this is the exact page i ordered from so many years ago.